HCSG

Healthcare Services Group, Inc. (HCSG) provides essential housekeeping, laundry, dining, and nutritional services primarily to long-term care and senior living facilities across the United States. Headquartered in Bensalem, Pennsylvania, the company operates through two main segments: Housekeeping/Laundry and Dietary/Nutrition. HCSG serves over 3,000 client facilities nationwide, employing approximately 40,000 personnel who deliver on-site management and frontline services. The company generates annual revenues exceeding $1.5 billion through its outsourced service model, where it contracts directly with nursing homes, retirement complexes, rehabilitation centers, and hospitals. HCSG differentiates itself by maintaining direct employment of housekeepers, laundry aides, dietary staff, and cooks rather than relying on subcontractors, which allows greater quality control and operational consistency. The company has focused recent efforts on technology integration to improve operational efficiency and client retention, while also emphasizing infection control protocols and compliance with healthcare regulations. HCSG competes in a fragmented market alongside regional providers and in-house facility staff, positioning itself as a scalable solution for healthcare organizations seeking to outsource non-clinical support services. The company's recurring revenue model is tied to occupancy rates and labor market dynamics within the senior care industry, sectors that continue evolving amid demographic trends and post-pandemic operational challenges.