BLKB

Blackbaud, Inc. is the leading provider of cloud software solutions exclusively designed for the social good community, serving nonprofit organizations, foundations, healthcare institutions, K-12 schools, higher education institutions, and faith communities. Headquartered in Charleston, South Carolina, Blackbaud provides comprehensive cloud-based software and services supporting fundraising and donor management, financial and grant management, marketing and engagement, analytics, education management, and payment processing. The company serves over 40,000 customers across 100 countries, processing billions of dollars in donations and payments annually. Blackbaud's integrated cloud platform includes flagship products such as Raiser's Edge NXT (donor management and fundraising), Financial Edge NXT (accounting and financial management), Luminate Online (digital fundraising and marketing), Altru (for cultural institutions), Education Management (for K-12 schools), and Blackbaud Merchant Services (payment processing). The platform approach enables seamless data flow across fundraising, finance, marketing, and program management, providing organizations with unified views of constituents and operations. Blackbaud has built extensive domain expertise in the nonprofit and education sectors, embedding best practices into software. The company operates a recurring revenue subscription-based business model with strong customer retention, predictable cash flows, and expansion opportunities as customers adopt additional products and services. Blackbaud generates revenue from subscriptions, professional services, maintenance support, and payment processing fees. The company dominates the nonprofit software market with scale, comprehensive solution portfolio, and vertical focus creating high switching costs. Blackbaud faces competition from general CRM providers like Salesforce (Nonprofit Cloud), point solutions serving specific nonprofit functions, and smaller niche vendors. The company has pursued strategic acquisitions to expand capabilities and market reach. Blackbaud benefits from secular growth in charitable giving, digital transformation in nonprofits and education, and increasing sophistication in data-driven fundraising and constituent engagement. The company continues investing in cloud migration, product innovation, and market expansion to sustain leadership in serving the social good community.