Best Buy Co., Inc.
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Market Snapshot
About
Best Buy Co., Inc. is the leading provider of consumer electronics, computing products, mobile devices, appliances, and entertainment products in North America. Founded in 1966 as an audio specialty store, Best Buy has evolved into a multichannel retailer operating large-format stores, online platforms, and in-home consultation services. The company sells products from major brands including Apple, Samsung, Sony, and LG, while also offering services such as Geek Squad technical support, installation, and protection plans. Best Buy generates a significant portion of revenue from services and has built subscription offerings including Totaltech memberships. Headquartered in Richfield, Minnesota, Best Buy has successfully competed against online retailers through strategic initiatives including price matching, improved customer service, and store-within-a-store partnerships with vendors. The company operates in the United States, Canada, and Mexico, serving millions of customers annually. Best Buy faces ongoing pressure from Amazon and other e-commerce competitors but maintains advantages in immediacy, hands-on shopping experiences, and technical services. The company continues to invest in e-commerce capabilities, fulfillment infrastructure, and health technology products.