Delete Your Account
Use this page to permanently delete your GridOasis account from the Android app or website.
Deletion is immediate and permanent. There is no grace period, recovery, or way to restore your account.
Delete in the Android App
- 1.Open the Account tab.
- 2.Choose Delete Account.
- 3.Confirm with your password.
Delete on the Website
- 1.Sign in at app.gridoasis.com.
- 2.Open Account and choose Delete Account.
- 3.Confirm with your password.
What Is Deleted
Deleting your account erases the following information:
- ×Your name
- ×Your email address
- ×Your stored password
- ×Your watchlists
- ×Your portfolios, holdings, and purchase records
- ×Your AI analysis credit balance
- ×Your email delivery history
What Is Retained
GridOasis never stores your card numbers. Payment records held by the payment processor are retained for as long as accounting and tax obligations require. If you have an active Pro subscription, it is cancelled before deletion, and your account is not deleted if cancellation fails.
If You Cannot Sign In
Email [email protected] from the email address on your account. Your request will be handled within 30 days.